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Community Schemes Ombud Service Act, 2011 (Act No. 9 of 2011)

Chapter 3 : Applications

40. Further information or material for applications

 

After receiving an application, an ombud may require—

(a) the applicant to submit further information or documentation in regard to the application;
(b) information to be verified; and
(c) the applicant to provide evidence that an internal dispute resolution mechanism has been unsuccessful.