Community Schemes Ombud Service Act, 2011 (Act No. 9 of 2011)

Chapter 2 : Community Schemes Ombud Service

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The Board must—

(a)	implement the mandate contemplated in section 5 and any strategic plan of the Service in order to achieve the objectives of the Service;

(b)	make decisions on behalf of the Service and ensure that these decisions are carried out;

(c)	provide guidance to the chief ombud in the performance of his or her functions in terms of this Act;

(d)	notify the Minister immediately of any matter that may prevent or materially affect the achievement of the objects or financial targets of the Service; and

(e)	refer to the Minister any matter concerning the adverse functioning of the Service.