Intellectual Property Rights from Publicly Financed Research and
R 385
Consumer Protection Act, 2008 (Act No. 68 of 2008)Chapter 2 : Fundamental Consumer RightsPart G : Right to fair, just and reasonable terms and conditions50. Written consumer agreements |
| 1) | The Minister may prescribe categories of consumer agreements that are required to be in writing. |
| 2) | If a consumer agreement between a supplier and a consumer is in writing, whether as required by this Act or voluntarily— |
| a) | it applies irrespective of whether or not the consumer signs the agreement; and |
| b) | the supplier must provide the consumer with a free copy, or free electronic access to a copy, of the terms and conditions of that agreement, which must— |
| i) | satisfy the requirements of section 22; and |
| ii) | set out an itemised break-down of the consumer’s financial obligations under such agreement. |
| 3) | If a consumer agreement between a supplier and a consumer is not in writing, a supplier must keep a record of transactions entered into over the telephone or any other recordable form as prescribed. |
