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Consumer Protection Act, 2008 (Act No. 68 of 2008)

Notices

Guidelines to be followed by the National Consumer Commission in assessing applications for accreditation of consumer protection groups in terms of section 78 of the Consumer Protection Act 68 of 2008 (The CPA)

Part B

7. Obligations of the NCC

 

The NCC shall:

 

7.1. Acknowledge receipt of the application.

 

7.2. Publish the application in the Gazette and any newspaper in compliance with regulation 38(5) of the CPA.

 

7.3. Assess the application using a desktop process.

 

7.4. Interview and or request further information, where necessary.

 

7.5. Call upon any interested person to make written submission in support or opposition of the application.

 

7.6. Furnish the outcome of the application within 40 working days from the date of receipt of all required information.

 

7.7. If the application is not successful, provide the reasons for the outcome thereof.

 

7.8. Issue an accreditation certificate to a successful applicant that must be displayed in its offices at all time.

 

7.9. Provide support, where necessary, excluding financial support to accredited consumer protection group.