The definitions in the Act will apply to the Code.

In this Code:

means Alternative Dispute Resolution;

means The Consumer Protection Act 68 of 2008 and the Regulations thereto, as amended from time to time;

means importers, distributors, manufacturers, retailers, franchisors, franchisees; suppliers, and intermediaries who import, distribute, produce, retail or supply passenger, recreational, agricultural, industrial, or commercial vehicles, including but not limited to passenger vehicles, trucks, motor cycles, quad cycles or, whether self-propelled or not an internal combustion propelled engine for a boat, or import, distribute, manufacture, retail or supply any completed components and/or accessories to such vehicles, and/or renders a related repair or replacement service to consumers in respect of such vehicles; and trailers, and "anyone who modifies, converts or adapts vehicles.

means this Code of Conduct as amended from time to time;

means business days whichis[sic] any day other than a Saturday, Sunday or public holiday as gazetted by the government of the Republic of South Africa from time to time;

means a retailer who supplies goods or services to the end-consumer;

in relation to any particular goods, means a person who, in the ordinary course of business—

means, with respect to any particular goods, a person who brings those goods, or causes them to be brought, from outside the Republic into the Republic, with the intention of making them available for supply in the ordinary course of business;

includes a producer or importer and it means a person who:-

means Motor Industry Ombudsman of South Africa, established to assist in resolving disputes that arise in terms of the Act regarding any goods or services provided by the Automotive Industry to such consumers, including suppliers who are in turn also consumers within the industry supply chain;

means any vehicle designed or adapted for propulsion or haulage on a road by means of fuel, gas or electricity or any other means, including a motorcycle, trailer, caravan, an agricultural or any other implement designed or adapted to be drawn by such motor vehicle;

means the National Consumer Commission;

means National Consumer Tribunal;

means from 08H30 to 16H30 Monday to Thursday and 08H30 to 16H00 on Fridays;

means the original equipment manufacturer, and for the purposes of this code includes the distributor, importer or manufacturer as the case may be;

means associations that act as a collective to represent, assist, educate and advise their members in matters of common interest;

means a motor vehicle that has been previously licensed or registered and includes demonstration (demo) vehicles but excludes a vehicle or the components thereof disposed of as scrap or utilised for parts and not saleable as an operating vehicle.