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Defence Act, 2002 (Act No. 42 of 2002)

Regulations

Individual Grievances Regulations, 2016

9. Consideration by Unit Officer Commanding

 

(1) A Unit Officer Commanding must consider a grievance after receipt, and if it—
(a) does not comply with the requirements of a grievance; or
(b) was not lodged within 90 working days after the official act or omission concerned and no condonation has been obtained,

in writing inform the member or employee concerned that the grievance cannot be accepted.

 

(2) Subject to subregulation (1), a Unit Officer Commanding must—
(a) accept, and in writing acknowledge receipt of, each grievance lodged;
(b) investigate each grievance in order to make a decision within the 20 working days contemplated in regulation 5(a);
(c) obtain the written consent of the secretariat if an extension of time is required;
(d) notify the member or employee in writing, before the expiry of the 20 working days or the extended time, of the decision taken and the reasons for the decision; and
(e) record in a register each grievance received and the decision taken on it.