| (a) |
does not comply with the requirements of a grievance; or |
| (b) |
if it was not lodged within 90 working days after the occurrence of the act or omission concerned and no condonation has been obtained, |
in writing inform the member or employee concerned that the grievance cannot be accepted.
| (2) |
If a grievance is not referred to a Formation Officer Commanding in accordance with the procedure contemplated in regulation 10(1) he or she must in writing inform the member or employee concerned that the grievance cannot be accepted. |
| (3) |
Subject to subregulations (1) and (2), the Formation Officer Commanding must— |
| (a) |
accept, and in writing acknowledge receipt of each grievance received; |
| (b) |
investigate each grievance in order to take a decision within the 15 working days contemplated in regulation 5(b); |
| (c) |
obtain the written consent of the secretariat if an extension of time is required; |
| (d) |
notify the member or employee in writing, before the expiry of the 15 working days or the extended time, of the decision taken and the reasons for the decision; and |
| (e) |
record in a register each grievance received and the decision taken on it. |
Council for Medical Schemes Levies Act, 2000
