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Disaster Management Act, 2002 (Act No. 57 of 2002)

Notices

Directions regarding e-Commerce Sales during Alert Level 4 of COVID-19

6. Protocols for courier or delivery services

 

All e-Commerce courier or delivery services must ensure the following:

 

(a) All Regulations and Directions in respect of hygienic workplace conditions and the potential exposure of employees to COVID-19 must be adhered to, including the Covid-19 Occupational Health and Safety Measures in Workplaces directions issued by the Minister of Employment of Labour and published in Government Notice 479 on 29 April 2019, which for ease of reference has been set out in Annexure A.

 

(b) In addition, employees may not share face masks, equipment, stationery, utensils or similar items, and Designated and adequately trained health and safety officers must take each employee’s temperatures using appropriate equipment or instruments at the start of a shift and every four hours after the shift commences. Records of the temperatures of each employee must be kept. Any employee whose temperature is 37,5 degrees or above should immediately be moved to an isolated observation room for a second measurement. If the second test measurement also exceeds 37,5 degrees, the employee must be returned home for self-quarantine, provided with a surgical mask and not be permitted to enter or stay on the premises.

 

(c) All courier and delivery personnel must have their own hand sanitiser and disinfectant wipes, which must be refilled daily.

 

(d) Courier and delivery personnel must wear a cloth face mask that covers the nose and mouth when delivering goods to customers.

 

(e) Courier and delivery personnel must maintain at least one and a half metres distance from—
(i) other courier or delivery personnel when collecting goods for delivery; and
(ii) customers when delivering goods.

 

(f) Courier and delivery service personnel may not enter the home of a customer if such customer and any other residents within the immediate vicinity are not wearing cloth face mask or a homemade item that covers the nose and mouth.