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Electronic Communications Act, 2005 (Act No. 36 of 2005)

Regulations

Numbering Plan Amendment Regulations, 2020

20. Toll free service implementation

 

(1) Calls to toll free numbers must be such that no charge is incurred, irrespective of the electronic communication service used in originating the communication.

 

(2) Toll-free framework should be implemented within a period not exceeding 6 months from the date of the Regulations coming into force.

 

(3) Toll-free services shall be provided in conformance with Schedule 2 of these Regulations.