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GT Shield

Electronic Communications Act, 2005 (Act No. 36 of 2005)

Regulations

Carrier Pre-selection Regulations, 2010

8. Service and other requirements

 

(1) A providing party must not discriminate in terms of the quality and reliability of call handling between calls made with an access code and calls made without an access code.

 

(2) A providing party must not discriminate in terms of fault repair and network upgrades between subscribers that use CPS phase 1 and subscribers that do not use CPS phase 1 .

 

(3) All providing ECS licensees must report to the Authority at the end of each quarter, the duration from the instant of a valid order being received by the providing ECS licensee to the instant when the CPS phase 1 facility is available for operational traffic.

 

(4) The Authority may publish the performance figures either individually or in a form designed to facilitate a comparison of different licensees. Nothing prevents licensees from publishing their own performance figures.

 

(5) The Authority may maintain and publish on the Internet a list of the ECS licensees that are offering services using CPS phase 1 and their contact details including links to their websites. ECS licensees may request to have their details added or amended as necessary.

 

(6) Providing parties must design their systems so that they are able to support all requests under CPS Phase 1.