Broad-Based Black Economic Empowerment Act, 2003
R 385
Financial Advisory and Intermediary Services Act, 2002 (Act No. 37 of 2002)RulesProceedings of the Office of the Ombud for Financial Services Providers Amendment Rules, 20042. Fundamental principles |
| (a) | In disposing of a complaint the Ombud acts independently and objectively and takes no instructions from any person regarding the exercise of authority. |
| (b) | The complainant and any other party to the complaint are expected to give their fullest co-operation to the disposal of the complaint within a reasonable time. |
| (c) | The services rendered by the Ombud are not to be construed as being similar to those of a professional legal adviser and are confined to the investigation and determination of complaints in terms of the Act and these Rules. |
