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Chapter 14 : Ombuds

 

Part 1 : Ombud Council

Part 2 : Recognition of industry ombud schemes

Part 3 : Powers of Ombud Council

Part 4 : General provisions

 

[Chapter 14 (sections 175 to 217) to take effect on 1 April 2020, per Notice No. 1130 of 2019, GG 42677, dated 30 August 2019]