Statistics Act, 1999
R 385
Gas Act, 2001 (Act No. 48 of 2001)Chapter IV : Entry, inspection and gathering of information by Gas Regulator31. Investigations by Gas Regulator |
| (1) | The Gas Regulator must conduct investigations into complaints by— |
| (c) | any customer concerning unreasonable differences regarding the supply of gas or gas services by licensees. |
| (2) | Notwithstanding subsection (1), the Gas Regulator may not conduct investigations into disputes concerning breach of contract between a licensee and an eligible customer. |
| (3) | A complaint contemplated in subsection (1) must be submitted within the prescribed period and in the prescribed manner and be accompanied by and information; |
| (a) | supporting information; and |
| (b) | a description of efforts made to resolve the dispute before resorting to the Gas Regulator. |
