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Housing Consumers Protection Measures Act, 1998 (Act No. 95 of 1998)

National Home Builders Registration Council : Code of Conduct for Home Builders

Chapter Twenty : Housing Consumer’s Complaints

 

 

20.1 A home builder shall:
a) attend promptly to a housing consumer's complaint;
b) attend any meeting arranged by a conciliation officer appointed by the NHBRC;
c) adhere to all periods prescribed in the Act, Building Contract, and any correspondence.