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Independent Communications Authority of South Africa Act, 2000 (Act No. 13 of 2000)

Regulations

Code of Conduct for Premium Rated Services

12. Children Services

 

(1) A premium rated service provider who provides child-oriented services, including chat-rooms, must ensure that the services and the provision of such services comply with section 24C(2) of the Films and Publication Act of 2008, as amended.

 

(2) Promotional material for premium rated services aimed at children’s entertainment must include a clear and prominent statement giving the maximum possible cost of the premium rated service (inclusive of VAT).

 

(3) A statement in terms of sub-regulation (2) must clearly articulate that the service will only be provided in terms of an agreement concluded with the person responsible for the account.

 

(4) Premium rated services:
(a) any promotional material aimed at children shall reasonably ensure that its contents do not exploit the children’s vulnerability to the extent that it may result in harm to children; and
(b) aimed at children must ensure that it does not contain direct appeals to buy.

 

(5) Premium rated services aimed at children shall ensure that the service does not encourage children to dial another premium rated number or the same premium rated number again.

 

(6) Promotions with regard to premium rated services aimed at children shall not encourage excessive use of premium rated services.