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National Credit Act, 2005 (Act No. 34 of 2005)

Regulations

National Credit Regulations, 2006

Chapter 5 : Requirements and standards for training for registrants

Notice 202 of 2015

 

(1)        Payment distribution agent must be trained in the following areas:

(a)        risk management and fraud prevention;

(b)        the National Credit Act;

(c)        financial management;

(d)        accounting;

(e)        business management;

(f)        customer service;

(g)        governance and compliance; and

(h)        computer literacy.

 

(2)        Credit providers must be trained in the following areas:

(a)        National Credit Act;

(b)        governance and compliance;

(c)        customer service;

(d)        risk management;

(e)        computer literacy;

(f)        financial management;

(g)        business management; and

(h)        economics.

 

(3) Debt counselors must be trained on the National Credit Act and on the basic principles of the following areas:

(a)        financial management;

(b)        business management;

(c)        customer service;

(d)        debt counseling;

(e)        economics;

(f)        governance and compliance;

(g)        accounting; and

(h)        bookkeeping.

 

(4) Alternative Dispute Resolution Agent must be trained on the National Credit Act, Consumer Protection Act and on the basic principles of the following areas:

(a)        Alternative dispute resolution

(b)        financial management;

(c)        business management;

(d)        governance and compliance

(e)        customer service.

 

[Chapter 5 inserted by Notice No. R. 202, GG 38557, dated 13 March 2015]