In these directives, any word or expression to which a meaning has been assigned in the Act shall have the meaning so assigned unless the context indicates otherwise.

"the Act"

means the National Ports Act, 2005 (Act No. 12 of 2005);

"appeal affidavit"

means the statement prepared by an appellant in accordance with directive 9(1);

"day"

means any working day excluding Saturdays, Sundays and public holidays;

"decision"

has the meaning given to this term in section 1 of the Promotion of Administrative Justice Act, 3 of 2000 and includes a failure to take a decision;

"hearing panel"

means the panel established by the Regulator in terms of section 13 of these directives for the purpose of conducting any hearing in terms of chapter 3 of these directives;

"mediation notification"

means the notice issued to the complainant and the Authority by the Regulator in terms of directive 3(1)(a);

"person"

means any individual or juristic person;

"port user"

means any person who on an ongoing basis, or from time to time, utilises port services and facilities or wishes to utilize port services and facilities;

"provider of port services"

means a person other than the Authority who, pursuant to a licence issued by the Authority in terms of section 57 of the Act or an agreement concluded with the Authority in terms of section 56 of the Act, provides port services within any port; and

"tariffs"

means all charges, costs, penalties, levies and prices raised by the Authority to port users.

Reference to the masculine gender shall, as appropriate, be construed to include the feminine and neutral genders.