Consumer Affairs (Unfair Business Practices) Act, 1988 (Act No.
R 385
Postal Services Act, 1998 (Act No. 124 of 1998)RegulationsUnreserved Postal Services Regulations, 2020Reasons Document on Unreserved Postal Services Regulations, March 20202. Submissions received on the Draft Regulations and the Authority's response2.3. Regulation 5 : Minimum Operating standards |
| 2.3.1. | Submission received |
| 2.3.1.1. | SAEPA proposes the deletion of Draft Regulation 5 altogether and further proposes instead that that applicants should include in their registration applications, and as part of the business profile, a statement of their capabilities, which must disclose the details set out at paragraphs 8.5 to 8.7 of SAEPA’s Additional Submissions and Representations dated 27 January 2020. |
| 2.3.2. | Authority’s decision |
| 2.3.2.1 | The Authority has decided to keep Regulation 5 to ensure registrants commit to minimum service standards that are transparent and predictable. This is to further ensure consumer protection against exploitative practices by registrants. |
