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Promotion of Administrative Justice Act, 2000 (Act No. 3 of 2000)

Regulations on Fair Administrative Procedures, 2002

Chapter 1 : Public Inquiries

Part 1: General

5. Special assistance

 

1) If any administrative action that may be taken as a consequence of the public inquiry may materially and adversely affect the rights of members of a specific community consisting of a considerable proportion of people who cannot read or write or who otherwise need special assistance :
a) a notice must be publicised in the area in a manner that will bring the matter to be investigated to the attention of the community at large; and
b) the administrator must take special steps to solicit the views of members of the community on the matter to be investigated.

 

2) Special steps in terms of sub-regulation (1)(b) may include –
a) the holding of public or group meetings where the matter to be investigated and the possible consequences are explained, questions are answered and views from the audience are minuted;
b) a survey of public opinion in the community on the matter to be investigated;
c) provision of a secretarial facility in the community where members of the community can state their views on the matter to be investigated; or
d) secretarial assistance to persons who wish to submit requests for permission to testify or to make oral representations, to comply with regulation 3(7).