The SAPC does not have an internal appeal procedure. As such, the decision made by the Information Officer pertaining to a request is final, and requestors shall have to exercise such external remedies at their disposal if a request is refused, and the requestor is not satisfied with the response provided by the Information Officer.

A requestor that is dissatisfied with the Information Officer’s refusal to disclose information, may, within 180 days of notification of the decision, apply to a court for relief. Likewise, a third party dissatisfied with the Information Officer’s decision to grant a request for information, may, within 180 days of notification of the decision, apply to a court for relief. For purposes of the Act, a court application must be lodged with a High Court or another court having jurisdiction.