Older Persons Act, 2006
R 385
Public Protector Act, 1994 (Act No. 23 of 1994)RulesAmendment Rules relating to Investigations by the Public Protector and Matters Incidental thereto, 2020Chapter 4 : Processing of Complaint lodged with Public Protector13. Referral of complaint to, or by, public bodies or authorities |
| (1) | When the Public Protector refers a matter to an appropriate public body or authority in terms of section 6(4)(c)(ii) of the Act, he or she shall— |
| (a) | in writing inform the complainant thereof and that he or she may seek further assistance from the Public Protector if the matter remains unresolved; and |
| (b) | request the public body or authority concerned take steps to ensure that the complainant is kept abreast of progress made regarding the complaint. |
