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Public Service Commission Act, 1997 (Act No. 46 of 1997)

Rules

[Withdrawn] Rules for Lodging of Complaints regarding Public Service

6. Procedure to be followed by Commission in dealing with complaint

 

(1) Receipt of the complaint will be acknowledged.

 

(2) The documentation accompanying the complaint lodged will be assessed in order to determine:
(a) whether the Commission has the necessary jurisdiction to consider the complaint; and
(b) whether the complaint should be dealt with by the Commission.

 

(3) The Commission will only conduct an investigation after carrying out the assessment contemplated in subrule (2).

 

(4) The complainant will be informed of the outcome of the investigation.