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Social Assistance Act, 2004 (Act No. 13 of 2004)

Regulations

Regulations in terms of the Social Assistance Act, 2004 (Act No. 13 of 2004)

Chapter 11 : Standard Rules and Procedures Applicable at Pay-Points

49. Compliance for well-being of a beneficiary

 

An organisation or person authorised by the Agency to render any service to a beneficiary for the comfort or well-being of the beneficiary must—

 

(1) comply with any law, rule or procedure for the rendering of any such service;

 

(2) at its own cost obtain any such approvals, authorisations or exemptions as may be required in terms of any other law applicable to the rendering of any such service;

 

(3) when rendering a service in terms of these regulations, comply with any standards, procedures or rules applicable to the pay-point;

 

(4) report any act or conduct of any person at the pay-point, which act or conduct is contrary to the Act, any policy, rules or procedures made under or in terms of the Act.