Special Investigating Units and Special Tribunals Act, 1996
R 385
Use of Official Languages Act, 2012 (Act No. 12 of 2012)NoticesImplementation of the Reviewed Language Policy for the Department of Forestry, Fisheries and the Environment19. Complaints Mechanism |
| 19.1 | Any person who is adversely affected by the use of the Language Policy may lodge a complaint to the Office of the Director-General of the DFFE at the following address: |
By post to: The Director-General: Department of Forestry, Fisheries and the Environment, Private Bag X447, Pretoria, 0001
By hand at: Environment House, 473 Steve Biko Road, Arcadia, 0083
| 19.2 | The complaint must— |
| 19.2.1 | be in writing; |
| 19.2.2 | be lodged within three months of the complaint arising; |
| 19.2.3 | state the name, address and contact information of the person lodging the complaint;and |
| 19.2.4 | provide a full and detailed description of the complaint. |
| 19.3 | The Director-General may request a complainant to supply any additional information necessary to consider the complaint; and attend the meeting for the purpose of making a verbal enquiry into the complaint. |
| 19.4 | The Director-General shall consider the complaint and respond in writing no later than three months after the complaint was lodged, informing the complainant of the decision. |
| 19.5 | The complainant may lodge an appeal with the Minister of Forestry, Fisheries and the Environment if not satisfied with a decision of the Director-General in writing within one month of a decision contemplated in paragraph 19.4, stating the name, address and contact information of the person lodging the appeal and providing a detailed description of the complaint. |
