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Water Services Act, 1997 (Act No. 108 of 1997)

Notices

Norms and Standards for Tariff Setting, 2024 - effective 1 April 2026

Norms and Standards in respect of Tariffs for Sanitation Services supplied directly to consumers

27. Tariffs for domestic and industrial sanitation services

 

(1) A WSA/WSP must structure tariffs for providing sanitation services to consumers for mainly domestic use in a way that takes into account:—
(a) the viability and sustainability of sanitation services;
(b) the affordability of basic sanitation to poor households; and
(c) incentives to reduce the wasteful or inefficient water use in conveying sewage.

 

(2) The requirements of sub-regulation 27(1) are deemed to have been met where:—
(a) WSA/WSP ensures that poor households are not denied access to basic sanitation services because of their inability to pay for such services;
(b) A WSA/WSP provides consumers registered in the indigent register with free basic sanitation;
(c) Notwithstanding sub-regulation 25(2), a WSA/WSP may define specific on-site sanitation components of the basic sanitation facility that remain the responsibility of the consumer which remains their responsible for paying for these components;
(d) the sanitation tariff may be set as a charge on a percentage of the volume of water consumed by consumers who are connected to a reticulation system that supplies metered water connections to individual consumers, an approach which these norms and standards encourage and promote;
(e) the percentage of the volume of water provided on which the sanitation tariff is charged in sub-regulation 28(2)(d) may be set at a different percentages for each water tariff block;
(f) the sanitation charge may be set on the basis of other factors in the discretion of the WSA/WSP provided that can ensure that sanitation services are sustainable and can potentially meet other socio-economic imperatives.