Intellectual Property Rights from Publicly Financed Research and
R 385
Consumer Protection Act, 2008 (Act No. 68 of 2008)Chapter 3 : Protection of Consumer Rights and Consumers’ VoicePart A : Consumer’s right to be heard and obtain redress71. Initiating complaint to Commission |
(1) | Any person may file a complaint concerning a matter contemplated in section 69(c)(ii) with the Commission in the prescribed manner and form, alleging that a person has acted in a manner inconsistent with this Act. |
[Subsection (1) substituted by section 38 of Act No. 19 of 2014]
(2) | The Commission may directly initiate a complaint concerning any alleged prohibited conduct on its own motion, or— |
(a) | when directed to do so by the Minister in terms of section 86(b); or |
(b) | on the request of— |
(ii) | another regulatory authority; or |
(iii) | an accredited consumer protection group. |