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National Health Act, 2003 (Act No. 61 of 2003)

Chapter 10 : Office of Health Standards Compliance, Board, Inspections and Environmental Health Investigations, Health Officers and Inspectors, Complaints and Appeal Procedures

81B. Independence, impartiality and accountability of Ombud

 

(1) The expenditure connected with the appointment and functions of the Ombud is paid out of funds appropriated by Parliament for that purpose, as part of the budget of the Office.

 

(2) When dealing with any complaint in terms of this Act, the Ombud, including any person rendering assistance and support to the Ombud—
(a) is independent and impartial; and
(b) must perform his or her functions in good faith and without fear, favour, bias or prejudice.

 

(3) The Minister, national department and Office must afford the Ombud such assistance and support as may be reasonably necessary for the Ombud to perform his or her functions effectively and efficiently.

 

(4) The Ombud must, within one month after the end of the financial year, prepare a report on the affairs and functions of the Ombud during the financial year in question, and submit such report to the Minister for tabling in Parliament.

 

[Section 81B amended by section 5 of Act No. 12 of 2013]