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National Health Act, 2003 (Act No. 61 of 2003)

Regulations

Procedural Regulations Pertaining to the Functioning of the Office of Health Standards Compliance and Handling of Complaints by the Ombud

Chapter 7 : Complaints Handling and Investigation

47. Report to Minister

 

(1) If an investigation is not completed within 2 years after the decision to conduct it, the Ombud must give notice to the Minister stating—
(a) the details of the matter being investigated; and
(b) the reasons why the investigation has not been completed.

 

(2) The Minister may make any decision regarding the matter, including a decision to—
(a) close the matter;
(b) extend the investigation for a specified period; or
(c) refer the matter to another statutory authority, body or entity.