Broad-Based Black Economic Empowerment Act, 2003
R 385
Electronic Communications Act, 2005 (Act No. 36 of 2005)RegulationsEnd-User and Subscriber Service Charter Regulations, 20167. Awareness of the Charter and compliance |
A licensee must:
(a) | develop an end-user friendly version of the end-user and subscriber service charter in simple language and; |
(b) | publish an end-user version of the end-user and subscriber service charter on its website and must be available and/or displayed at its service outlets. |