End-User and Subscriber Service Charter Regulations, 2016 |
3. Scope and application of the Regulations
4. Provision of information to end-users
7. Awareness of the Charter and compliance
8C. Consumer education and awareness
10. Electronic Communications Network Monitoring
11. Service Upgrades and Network Outages
13. Alternative Dispute Resolution (ADR)
16. Impossibility of performance
18. Contravention and penalties
20. Short title and commencement