Automotive Sector Code of Conduct Gazetted Under Consumer Protection Act

Posted 11 November 2026

The Department of Trade, Industry and Competition has gazetted a replacement industry code of conduct and accredited an alternative dispute resolution scheme for the automotive sector under the Consumer Protection Act.

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Consumer Goods and Services Industry: Replacement Code of Conduct Gazetted

Posted 11 November 2026

The Department of Trade, Industry and Competition has gazetted a replacement code of conduct for the consumer goods and services industry, taking effect on 1 December 2026.

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National Opt-Out Registry: Monthly Database Cleansing Required for Direct Marketers

Posted 06 October 2026

The Department of Trade, Industry and Competition and the National Consumer Commission have unveiled the operationalised National Opt-Out Registry, mandating monthly database cleansing for direct marketers.

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Consumer Protection Act: Pre-emptive Block Regulations Amended

Posted 16 April 2026

The Department of Trade, Industry & Competition has gazetted amendments to the Consumer Protection Act regulations, introducing new sub-regulations for the direct marketing opt-out registry.

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CGSO Advisory: Ecommerce Platforms and E-vouchers Compliance

Posted 16 October 2025

The Consumer Goods & Services Ombud (CGSO) has issued an advisory note clarifying the responsibilities of online marketplace platforms under the Consumer Protection Act and the Electronic Communications and Transactions Act.

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